It’s easy to write online reviews. Real ones & fake ones. Write reviews of restaurants, films, books, no problem. But there are more series issues with reviews of services such as How about reviews of doctors or health services. Evaluating sources is part of information literacy (which is part of MVCC’s general education outcomes). Our librarians work with students and faculty in the classroom as part of their research.
I thought that this piece from the Newshour really hits on some interesting information literacy lessons. How do we decide whom to trust?
PBS Newshour: Spotting the fakes among the five-star reviews
Description: Online reviews of businesses, from your corner coffee shop to your airport cab ride, are now ubiquitous. But fraudulent consumer reviews are also on the rise. Special correspondent Jackie Judd meets a fake review writer, as well as the people who are working to crackdown on reviewers for hire.