From the August, 2013, issue of PC World magazine, here are some websites that are free (Free is wonderful!) for starting to get some tech help for computers: CyberTechHelp.com, Suggest-A-Fix.com and TechGuy.org. The article on page 25 continues with other tips on getting help with these and other computer and internet issues.
Looking for PC World? It is located in the popular magazines/daily newspapers display racks by the Circulation Desk and next to the Cafe.