MarieMartino

[ISSUE RESOLVED] 4/9: Library Catalog Offline, Please Use Alternate Tool

Update: Issue resolved at 2:15pm, 4/9/20. If you have questions or are continuing to have issues, please Ask a Librarian for help.

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Due to some of the outages happening on campus today, the library catalog is still currently offline. Please use our “classic” style catalog to do the same searching you would perform in our “Quick Search–Books, DVDs, Media (Library Catalog)” search which is normally available on the Research Tools page.

2/18, 9:45PM: Library Databases Offline

Due to a vendor issue, there is an unplanned outage and the library research databases, normally accessible via the Research Tools page, are currently down.

Here are some workaround links to some of our more popular databases:

Academic Search Complete

ProQuest News: US Major Dailies

JSTOR

PsycArticles

We will update this page as more information becomes available.

Sorry for any inconvenience this has caused.

11/7, Update–Resolved: Issues with Library Study Room Scheduling System

Update, 11/7/19:

The room scheduling issue has been resolved.

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11/5/19:

Users have reported that they are experiencing issues with the library’s scheduling system for group study rooms, media lab seats, and classrooms.

If you need to reserve any of these spaces, please call 708-974-5234 or visit the Ask a Librarian page to connect with a librarian who can help you book the space you need.

Resolved: 10/31/19: Issues with SWANK Streaming Video Service

Update, 10/31/19, 2:30PM: The issue with SWANK has been resolved. Thank you for your patience!

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Library users have reported that they are experiencing access issues with our SWANK streaming video service, affecting a number of films we have available via online through our library subscription.

We are currently working with our vendor to resolve the issue. Sorry for any inconvenience this may cause.

Off-Campus Issues with SIRS –Temp Solution

Users have reported an issue with accessing the SIRS Researcher database from off-campus. The library is currently working with our vendor to solve the issue.

In the meantime, please use the following link to access SIRS from off-campus: https://0-explore.proquest.com.library.morainevalley.edu/sirsissuesresearcher/home?accountid=1977

Please note: you will likely receive a security error from your browser. In this case, there is not an actual security threat, but just the result of this being a temporary workaround solution to access the database.

To proceed in your browser (Google Chrome or Firefox), click the Advanced button.

In Chrome, then, click on the Proceed link:

If in Firefox, click the Add Exception button and then, in the pop up box, click the Confirm Security Exception button.

If you have any questions, please Ask A Librarian for assistance.

10-11-19: Access Issues with ProQuest Databases Off-Campus–Temp Solution Provided

Library users are currently experiencing issues with the following ProQuest databases when trying to access them from off-campus. Please use the links provided to access these databases while we work with our vendor to fix the issue. If you have any questions or need assistance, please Ask a Librarian.

Chicago Tribune
https://0-search.proquest.com.library.morainevalley.edu/chicagotribune%2Fadvanced%3Faccountid%3D1977

Chicago Tribune Historical
https://0-search.proquest.com.library.morainevalley.edu/hnpchicagotribune%2Fadvanced%3Faccountid%3D1977

Criminal Justice Database
https://0-search.proquest.com.library.morainevalley.edu/criminaljusticeperiodicals%2Fadvanced%3Faccountid%3D1977

New York Times
https://0-search.proquest.com.library.morainevalley.edu/publication%2F11561%2F%3Faccountid%3D1977

New York Times Historical
https://0-search.proquest.com.library.morainevalley.edu/hnpnewyorktimes%2Fadvanced%3Faccountid%3D1977

US Major Dailies
https://0-search.proquest.com.library.morainevalley.edu/usmajordailies%2Fadvanced%2Fnews%2FfromDatabasesLayer%3Faccountid%3D1977

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