11/7, Update–Resolved: Issues with Library Study Room Scheduling System

Update, 11/7/19:

The room scheduling issue has been resolved.

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11/5/19:

Users have reported that they are experiencing issues with the library’s scheduling system for group study rooms, media lab seats, and classrooms.

If you need to reserve any of these spaces, please call 708-974-5234 or visit the Ask a Librarian page to connect with a librarian who can help you book the space you need.

Resolved: 10/31/19: Issues with SWANK Streaming Video Service

Update, 10/31/19, 2:30PM: The issue with SWANK has been resolved. Thank you for your patience!

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Library users have reported that they are experiencing access issues with our SWANK streaming video service, affecting a number of films we have available via online through our library subscription.

We are currently working with our vendor to resolve the issue. Sorry for any inconvenience this may cause.

Off-Campus Issues with SIRS –Temp Solution

Users have reported an issue with accessing the SIRS Researcher database from off-campus. The library is currently working with our vendor to solve the issue.

In the meantime, please use the following link to access SIRS from off-campus: https://0-explore.proquest.com.library.morainevalley.edu/sirsissuesresearcher/home?accountid=1977

Please note: you will likely receive a security error from your browser. In this case, there is not an actual security threat, but just the result of this being a temporary workaround solution to access the database.

To proceed in your browser (Google Chrome or Firefox), click the Advanced button.

In Chrome, then, click on the Proceed link:

If in Firefox, click the Add Exception button and then, in the pop up box, click the Confirm Security Exception button.

If you have any questions, please Ask A Librarian for assistance.

10-11-19: Access Issues with ProQuest Databases Off-Campus–Temp Solution Provided

Library users are currently experiencing issues with the following ProQuest databases when trying to access them from off-campus. Please use the links provided to access these databases while we work with our vendor to fix the issue. If you have any questions or need assistance, please Ask a Librarian.

Chicago Tribune
https://0-search.proquest.com.library.morainevalley.edu/chicagotribune%2Fadvanced%3Faccountid%3D1977

Chicago Tribune Historical
https://0-search.proquest.com.library.morainevalley.edu/hnpchicagotribune%2Fadvanced%3Faccountid%3D1977

Criminal Justice Database
https://0-search.proquest.com.library.morainevalley.edu/criminaljusticeperiodicals%2Fadvanced%3Faccountid%3D1977

New York Times
https://0-search.proquest.com.library.morainevalley.edu/publication%2F11561%2F%3Faccountid%3D1977

New York Times Historical
https://0-search.proquest.com.library.morainevalley.edu/hnpnewyorktimes%2Fadvanced%3Faccountid%3D1977

US Major Dailies
https://0-search.proquest.com.library.morainevalley.edu/usmajordailies%2Fadvanced%2Fnews%2FfromDatabasesLayer%3Faccountid%3D1977

COMPLETED: Thursday, 6/13, 7:00 am: Library System Maintenance

Update: the system maintenance has been completed. Please resume normal usage of the library catalog.

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Access to the library catalog, will be down Thursday,  6/13/2019, from 7:00- 9:00 am so we can perform library system updates.

Sorry for any inconvenience this may cause.

If you need assistance, please Ask a Librarian.

Take Our Online Systems and Services Survey Today!!

Do you access the Library from your classroom or home via the Web?  Do you use any of the library’s online services such as:

  • Research databases
  • Library catalog
  • Request It (placing a holds on items)
  • Order items from other libraries (Interlibrary loan)
  • eBook and other streaming media platforms
  • Etc . . . ?

We want to hear from you!  MVCC Students and staff are all welcome to participate.

Please take our survey regarding our online systems and services here

It will remain open until September 26th, 2018.

Thanks!